Newsroom


Blogs

A New Vision for NEC’s Smart Enterprise

As the enterprise environment changes, it’s up to technology partners to provide tools and stay adaptable to help support those businesses. NEC has a wide breadth of core UC and IT products and each stands on its own to help solve common technology dilemmas. Our NEC Smart Enterprise encapsulates those multiple solutions into one powerful …

Read more

Gartner’s UC Magic Quadrant is Losing its Luster

The Gartner Magic Quadrant has long held a place of reverence in the Information and Communications Technology industry as a go-to resource for large enterprises seeking a short list of vendors to consider for technology purchases and projects. As you may know, NEC is regularly included in a number of Gartner reports, most notably the recently …

Read more

3 Questions Answered about IT Modernization in Government

In February 2010, the Department of Defense created the Federal Data Center Consolidation Initiative (FDCCI) to reverse the historic growth of Federal data centers. The FDCCI has been seeking to curb this unsustainable increase by reducing the cost of data center hardware, software, and operations; shifting IT investments to more efficient …

Read more

How Secure is the Cloud? Your Questions Answered

Cloud security is a hot discussion topic these days. Security is one of the main reasons that many business leaders have been slow to adapt to the cloud. Keeping data on premises makes business and IT leaders feel more secure. But lately there seems to be a shift—the cloud tipping point has arrived, and more companies are moving to the …

Read more

NEC Resource Center - How to Choose a Cloud or SaaS Vendor

Choosing a cloud and SaaS vendor can be tricky for SMBs with small IT organizations and larger corporations looking to lower operating costs. There are many benefits to choosing cloud or SaaS over on-premises but the route to those benefits is not always risk-free.  Difficulty vetting cloud or SaaS vendors is a common problem in …

Read more

Can Teams Collaborate Effectively While Working Remotely?

It’s estimated that telecommuters will total 3.9 million people by 2016.The question remains though—can work-from-home teams collaborate effectively with the help of technology? telecommuting change in a memo, saying, "To become the absolute best place to work, communication and collaboration will be important, so we need to be …

Read more

NEC Ranks Highest in Customer Service, Trust, and Technology

Our unified communications (UC) customers have always said that NEC provides highly reliable communications solutions designed to support their unique businesses, and industry analysts have also agreed. Recently, Nemertes Research surveyed 500 IT decision-makers to determine how they rate their technology vendors. The survey asked 20 key …

Read more

Contact Center Metrics: The Importance of First Call Resolution

Tech professionals love their acronyms, and FCR—First Call Resolution in customer service industries and contact centers is no different. Lately, it seems every vertical industry has its vocabulary; with an acronym for every ideology, methodology, principle, and strategy. Most of these terms have been discussed to death—to the extent …

Read more

IT Convergence: Key Technology Trends that are driving Smart Enterprises to Modernize towards converged IT infrastructure

The need for modernization among IT departments is a trend that is becoming increasingly relevant as IT departments are constantly faced with generational shifts in technology. The pressures of modern business require that IT departments close the gap between yesterday’s IT implementations and tomorrow’s demands. Organizations that …

Read more

What to look for when creating a Unified Communications RFP

Each year at Enterprise Connect, a mock Request for Proposal (RFP) session is held. The mock RFP is a simulation of the requests that enterprises and government agencies put out when looking for a new unified communications solution. The session, led by independent consultant David Stein, Principal at Stein Consulting Group, assesses telephony …

Read more

We use first and third-party cookies to improve our services by analyzing your browsing habits. By continuing to use this website, you consent to the use of cookies. Read More